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So much more is included in your Chicago guest room besides a bed!

Business Center

The Embassy Suites Chicago-O’Hare/Rosemont offers an array of services and amenities. Included in the guest room rate is our complimentary full cooked-to-order breakfast and complimentary cocktail reception.

Additional services and amenities:

  • Complimentary Business Center located in lobby
  • Indoor Pool located on ground floor
  • Whirlpool located on ground floor
  • Fitness Center located on 2nd floor
  • Gift Shop
  • Interior Corridors
  • 24 hour Front Desk
  • Overnight security
  • Safe Deposit Boxes
  • Valet Laundry available M-F
  • ADA accessible guest rooms
  • 24 hour airport shuttle


The Embassy Suites O’Hare Parking garage is located behind the hotel and is marked “Hotel Parking”. Self Parking is $25.00 per day with in/out privileges; Valet Parking is $28.00 per day.

Internet Access

It is our pleasure to offer the following internet rates: $12.95 per day (per device).

We are happy to offer complimentary internet to our Hilton HHonors Diamond and Gold Members. If you are not a member, please sign up here.

Pet Policy

Embassy Suites O'Hare/Rosemont allows you to travel with your pets up to 30 pounds. A deposit of $100 is required, with $75 refundable at time of check out based on room inspection ($25 non-refundable). Pets must be caged if left unattended in guest room for the safety of our employees.

Hotel Policies

  • Check-in time: 3:00pm
  • Check-out time: 12:00pm
  • Minimum check-in age is: 21
  • Extra-person charges may apply
  • Guests must show current government-issued proof of identity at the time of check-in
  • Photo identification and credit card or cash deposit are required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed
  • No rollaways available

Hotel Packagin SOP

  • The hotel accepts all guest packages delivered via any courier service
  • Packages delivered via pallet, by any courier, will not be excepted unless the courier service delivers the packages inside
  • Packages are to be charged based on weight. The weight should be listed on the package delivery label
  • $10/box for packages 10lbs or less
  • $25/box for packages 11lbs or more
  • Packages should be delivered within 72 hours of the guests arrival
  • Any package delivered prior to 72 hours before arrival will be charged an additional $10 per day until the package is picked up, plus the initial package fee
  • Packages are to be delivered to the loading dock and signed for by the kitchen/dock staff.
  • Packages are to be delivered from the delivery area to the Front Desk
  • The Front Desk staff will log, store and charge for all packages
  • The Front Desk staff will be responsible for getting signatures for all packages as well as noting package delivery from bellman
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