So much more is included in your Chicago guest room besides a bed!
The Embassy Suites Chicago-O’Hare/Rosemont offers an array of services and amenities. Included in the guest room rate is our complimentary full cooked-to-order breakfast and complimentary cocktail reception.
Additional services and amenities:
- Complimentary Business Center located in lobby
- Indoor Pool located on ground floor
- Whirlpool located on ground floor
- Fitness Center located on 2nd floor
- Gift Shop
- Interior Corridors
- 24 hour Front Desk
- Overnight security
- Safe Deposit Boxes
- Valet Laundry available M-F
- ADA accessible guest rooms
- 24 hour airport shuttle
The Embassy Suites O’Hare Parking garage is located behind the hotel and is marked “Hotel Parking”. Self Parking is $25.00 per day with in/out privileges; Valet Parking is $28.00 per day.
It is our pleasure to offer the following internet rates: $12.95 per day (per device).
We are happy to offer complimentary internet to our Hilton HHonors Diamond and Gold Members. If you are not a member, please sign up here.
Embassy Suites O'Hare/Rosemont allows you to travel with your pets up to 30 pounds. A deposit of $100 is required, with $75 refundable at time of check out based on room inspection ($25 non-refundable). Pets must be caged if left unattended in guest room for the safety of our employees.
- Check-in time: 3:00pm
- Check-out time: 12:00pm
- Minimum check-in age is: 21
- Extra-person charges may apply
- Guests must show current government-issued proof of identity at the time of check-in
- Photo identification and credit card or cash deposit are required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed
- No rollaways available
Hotel Packagin SOP
- The hotel accepts all guest packages delivered via any courier service
- Packages delivered via pallet, by any courier, will not be excepted unless the courier service delivers the packages inside
- Packages are to be charged based on weight. The weight should be listed on the package delivery label
- $10/box for packages 10lbs or less
- $25/box for packages 11lbs or more
- Packages should be delivered within 72 hours of the guests arrival
- Any package delivered prior to 72 hours before arrival will be charged an additional $10 per day until the package is picked up, plus the initial package fee
- Packages are to be delivered to the loading dock and signed for by the kitchen/dock staff.
- Packages are to be delivered from the delivery area to the Front Desk
- The Front Desk staff will log, store and charge for all packages
- The Front Desk staff will be responsible for getting signatures for all packages as well as noting package delivery from bellman